List of Figures vii List of Tables ix Preface xi Chapter One: Strategic Challenge at Northeast Utilities 1 An Overview of Strategy and Performance at Northeast Utilities 2 Chapter Two: Northeast's Competitive Strategy 7 Visions of a Changed Future 8 The Strategic Response 10 Financial Conditions at the Beginning of the New Competitive Strategy 13 Constraints: Price and Safety Regulation 18 Alternative Strategies: Other Electric Utilities Cope with Threats of Deregulation in the Mid-1980s 22 Comparative Nuclear Strategies: Pacific Gas and Electric 26 The Northeast Competitive Strategy in Context--Was It at Inception the Dominant Strategy? 27 Chapter Three: The Nuclear Power Context for the New Competitive Strategy 31 The Complexity of Nuclear Power Systems 31 Safety Regulation at the Nuclear Regulatory Commission 35 Self-Regulation in the Nuclear Industry 37 Safety Culture and "Management Style" 38 Cost Containment in the Context of Safety Regulation 41 A Conceptual Framework for Analyzing Responses to Regulation 45 Initial Results: The 1990-91 Millstone Nuclear Plant Shutdowns 48 Nuclear Regulatory Commission Early Warnings 53 The LRS Report and CT DPUC After-the-Fact Appraisal 57 Strategic Focus: Acquisition of Public Service of New Hampshire 57 Initial Results: Financial and Nuclear Plant Operating Performance 61 Chapter Four: Revisiting Competitive Strategy in the Mid-1990s 64 Northeast Strategy and the Competitive Threat 64 The PEP Process for Improving Nuclear Plant Performance 73 Operating Problems at Millstone in 1993 75 The Strategy of Northeast and the Board of Trustees 79 The Financial Success of Cost Containment 80 Strategy and Management Compensation 83 Another Look at Alternative Strategies 86 Chapter Five: Northeast Strategy and Regulatory Shutdown of the Millstone Plants 88 Failing Operations at Millstone 88 Shutdown at the Millstone Site 97 Increasing Public Concern 98 The Role of the Board in the Northeast Utilities Collapse 101 CODA: The End Game 105 Strategy as the Cause for Shutdown 108 Notes 113 Bibliography 135 Index 147