Part I: Introduction to Management
1. Managing in an International Environment
2. Superior Performance Through Value-based Management
3. Ways to Corporate Growth
4. Diversification and the Achievement of Scope Economies
5. Innovation and Technology Management
6. Entrepreneurial Orientation
7. New Paradigms in Organizational Design

Part II: Fundamentals in Utility Management
8. An Industry Overview – Strategic Groups and Critical Success Factors
9. The Utility Industry in 2020
10. The Changing Structure of the Electric Utility Industry in Europe: Liberalisation, New Demands and Remaining Barriers
11. The Changing Structure of the Utility Industry from the Perspective of Regulation Authorities
12. The Changing Structure of the Utility Industry from Its own Perspective
13. Mergers & Acquisitions from a Strategic Perspective
14. What Next for European Power Utilities?
15. Unbundling – Strategic and Organisational Challenges for Power and Supply Companies
16. Convergence of Gas and Electricity Markets: Economic and Technological Drivers

Part III: Power Generation
17. Investing in Power Generation
18. Perspectives on Capacity Investment in Germany and Europe – The Future of Power-Mix Optimization
19. Renewable Resources for Electric Power: Prospects and Challenges
20. Emission Allowances – a New Production Factor in the Power Sector

Part IV: Energy Trading and Wholesale
21. Energy Trading, Emission Certificates and Risk Management
22. The Future of Liquefied Natural Gas Trade
23. Cross-border Trading
24. The Future of Gas Supply in Europe
25. Strategic Use of Gas Storage Facilities

Part V: Transmission and Distribution
26. Regulation of Network Charges
27. Transmission Management and Pricing
28. The New Entry-exit Model in the EU and Its Consequences for Gas Supply Companies
29. Implementation of the EU Unbundling Guidelines in Germany – a Legal Perspective
30. The Energy Arteries of a Continent – Natural Gas Networks Secure Europe’s Energy Supply
31. Dispatching in Unbundled Electricity Markets

Part VI: Retail
32. The Retail Electricity Service Business in a Competitive Environment
33. Customer Segmentation in the Utility Industry
34. Current Trends in Serving Industrial Customers
35. The Energy Retail Market from a Customer Perspective

Part VII: Regional Peculiarities in the Utility Markets
36. Options for and Regional Peculiarities of Investment Funding in Energy Markets
37. A Comparison of Market Structure and Regulation Between US and European Utility Markets
38. Investment Opportunities in South America
39. Final Stages in the Reform of RAO UES of Russia – Future Developments in the Russian Energy Market

Part VIII: Special Issues in Utility Management
40. Creating Competitive Advantages Through Co-operations Between Municipal Utility Companies
41. Growth Options for Regional Utilities
42. Climate Protection Requirements – the Economic Impact of Climate Change
43. European Energy Policy on the Basis of the New Provisions in the Treaty of Lisbon
44. The Role of Energy Efficiency in Electric Power Systems: Lessons from Experiments in the US
45. Private Water and Economic Regulation in the United States

Index